Keep your team happy

Keep your team happy

In the movie The Dirty Picture, Vidya Balan says, “Movies work for three reasons — entertainment, entertainment, entertainment!” In the same way, a business can be successful for three reasons — team, team, team! Let us look at ways in which entrepreneurs can keep their team happy.

Listen

Sometimes, it is just important to keep listening to your team. Your employees go through various experiences every day. At every stage, if you can lend an ear to their stories, it will keep you informed about the ground situation and also help give an outlet to your employees. You can guide your team better if you listen to them rather than being a dictator.

Share the vision

At Nurture Talent Academy, we have a clear vision to help 1,000 ventures start and generate 20,000 jobs in three-five years. Every person in our team knows the target and each decision is taken to ensure that we achieve this vision. Even for monthly operational targets, the team is aware and often set their targets.

Communicate targets

When I worked at Asian Paints, I was handed a territory where we had to achieve the task of painting 30 sites in a month. Team morale was down. There was no proper follow-up of customer queries and at the end of the month we reached 18 against the target of 30! Our regional manager suggested we cut jobs and reduce team incentives. The next day, I summoned a team meeting to inform them about the RM’s suggestions. We fired two people, hired another two, promoted one as team leader, carried out daily follow-ups, customer demos, contractor trainings and finally ended the month with 54 sites — largest in our branch’s history!

Take tough decisions fast

Recently, we had to let go of a team member due to lack of performance. The decision was taken fast and communicated directly to the concerned person to avoid confusion. Tough decisions should executed in a manner that will not affect the morale of others. Entrepreneurs cannot be diplomatic all the time.

The article originally published in : http://expressbuzz.com/education/keep-your-team-happy/384245.html


About the Author

Amit Grover, founder of AHAtaxis.com, is an IIT Delhi and IIM Indore alumnus, having more than 12 years of industry experience. He started Nurture Talent Academy, and earlier worked with Infosys, Asian Paints, Onida and Mumbai Angels. He regularly blogs on www.amitgrover.co.in. AHA Taxis, his recent venture, offers one way outstation travel across India.

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