Handling a team
For 2.5 years, Nurture Talent Academy (NTA) has been training students on entrepreneurship, and I have learned and shared new experiences with you regularly. We recently expanded our team, launched a new office and now have five people in Delhi, one in Chandigarh, one in Erode and myself in Mumbai. I would like to share below my views about handling a multi-location team:
Induction is important
When I had joined Infosys 11 years back, we had a full-week induction programme that focused on vision, values and ethics of the company. That memory is still fresh in my mind — we called it C-LIFE (which stood for Customers, Leadership, Integrity, Fairness and Excellence). When it comes to NTA, we share our vision with every new employee, and ensure they remember it by heart. The induction starts even before joining, as we ask them to attend entrepreneurship events, read blogs on startups and imbibe the startup culture. Once this is done, your venture’s culture is set in every new person and they make sure it gets passed down further.
Keeping in touch
With email, mobile, dropbox, chat and social networking, the world has become connected. What it takes is an internal desire to stay in touch with people. Remember that talking and communicating are two different things.
With a team that cannot share moments of love and pain with you, it is important to reward achievements even if little, and few times overlook the mistakes. People are sensitive and whereas it is easy to appreciate or reprimand someone face to face, it becomes tricky over the phone or email, as things can be taken in a negative way.
It is tough to keep a check on every minute activity — when a person comes to office, is he wasting time on the net, etc. It is best to focus on results and drive performance rather than be a timekeeper n
Article Published in http://newindianexpress.com/education/edex/article566373.ece